Privacy Policy

1. Controller

The entity responsible for data processing on this website is:

POLARIS-Institut di Patricia Buck Head Office: Via Foss 12, 6853 Ligornetto info@polaris-institut.ch Tel.: +41 (0) 76 293 43 73

2. Collection and Storage of Personal Data

We process personal data that you actively provide to us or that is automatically collected when you visit the website.

2.1 Data You Provide

• Name

• Email address

• Telephone number

• Content of contact requests or bookings

2.2 Automatically Collected Data

When visiting our website, the following data is automatically collected:

• IP address

• Date and time of access

• Browser type and version

• Operating system

• Referrer URL

This data is required for the technical operation and security of the website.

3. Purpose of Data Processing

We process your data for the following purposes:

• Responding to inquiries

• Processing bookings and fulfilling contracts

• Managing courses and appointments

• Improving the website

• Fulfilling legal obligations

4. Legal Basis

Data processing is carried out on the basis of:

• Art. 6(1)(b) GDPR (performance of a contract)

• Art. 6(1)(f) GDPR (legitimate interest)

• Art. 6(1)(a) GDPR (consent)

For Switzerland, the revised Federal Act on Data Protection (revDSG) also applies.

5. Disclosure of Data

Your data will only be shared if:

• it is necessary for fulfilling a contract (e.g., payment service providers),

• we are legally obliged to do so,

• you have explicitly given your consent.

Data is transferred to third countries only if an adequate level of data protection is ensured.

6. Cookies & Tracking

Our website may use cookies to provide functionality or analyze usage. You can disable cookies at any time in your browser settings.

If you use tools such as Google Analytics, Meta Pixel, Calendly, Stripe, etc., I can add the appropriate sections for you.

7. Storage Period

We store personal data only as long as necessary for the respective purposes or as required by legal retention periods.

8. Your Rights

You have the right to:

• Access your stored data

• Rectify incorrect data

• Request deletion of your data

• Restrict processing

• Data portability

• Withdraw consent

• Object to processing

You can send requests to the contact details listed above.

9. Data Security

We use technical and organizational measures to protect your data from loss, misuse, and unauthorized access.

10. Changes to This Privacy Policy

We reserve the right to update this privacy policy when necessary. The current version is always available on this website.